For Desktop and/or Laptop

What You Will Need to See the Online Doctor

To enjoy the best experience on VSee, make sure you have:

  • Internet access (minimum 200 kbps for upload and download)
  • Webcam or built-in camera
  • Microphone and speakers

Internet Browser

Make sure you are using a supported browser. VSee works on:

  • Microsoft Internet Explorer (11.0 or later) – or Microsoft Edge
  • Mozilla Firefox (latest version) – except iOS and Android
  • Safari (latest version) – please don’t use private mode
  • Google Chrome (latest version)

Also, in your browser settings, turn on:

  • JavaScript
  • Cookies

You may need to search how to change this setting as it varies for each browser.

Turn Off All Video Conferencing Programs

  • WebEx
  • Skype
  • GoToMeeting
  • All Others

These programs can interfere with VSee.